Curry on Murray

25 Jul

I try to keep it positive on this blog, and most of the time I’m very lucky to have fantastic dining experiences.  Every once in a while, though, things go south.  By being less than 100% positive, I’m not seeking to shame a restaurant. I’d like to see places get their ducks in a row,  fix the problems, and succeed.

Curry on Murray just opened up July 12.  It’s on Murray Avenue, in one of those unfortunate storefronts that seems to be a revolving door for small restaurants.  Sababa Mediterranean Grill was there for a while, before that was a bakery/coffee shop that I think was called Rolladin’s (or something like that), and I can’t even remember the other several eateries that came and went before that.  For only being open 2 weeks, Curry on Murray managed to get several favorable reviews on Yelp.   Always up for a new eatery, I suggested that we get take out.

I ordered the Panang Curry, Mr. Beez went for Pad Mee Mow and wonton soup,  my mom ordered Pineapple Curry, and Baby Beez had dumplings.  We all agreed that the food was good.  It wasn’t exceptional, but it did not fall short either.  It was perfectly adequate to feed that thai take out craving.  

They know what they’re doing with the food, but it’s the operational side of the restaurant that is holding them back.  First, their pricing needs to be fixed.  The entrees are priced fairly consistently with other Thai places, around $11-13 per entree.  While the portion sizes of Pad Mee Mow and Pineapple Curry were consistent with other Thai places, my Panang Curry serving size was noticeably and inexplicably smaller (even in a smaller takeout container).  Either the portion size of that needs to be upped, or the price needs to be dropped.  The appetizers and soups are also priced inappropriately.  Mr. Beez asked for wonton soup.  It was priced at $5.95.  I expected that it would be a very large soup portion, maybe to feed 2 or 3. Nope. It was a single serving of wonton soup. For $5.95.  That price needs to be sliced in half.  Also, Baby Beez’s dumplings were around $6, and we’re not talking a huge plate of dumplings.  These were 5 very small dumplings.  A couple bucks should be shaved off that price as well.

The second issue was the wait time.  They told me to pick up the order in 25 minutes.  I got there around 20 minutes after placing the order. Then I had to wait another half hour, because the order was not done.  45+ minutes waiting for take out is unacceptable.  This is not a situation where the staff is overwhelmed, the dining room was only about 1/3 full, and there was only 1 other take out order at the time.  This is a timing and logistics problem that needs to be addressed.  The hostess/waitress on duty at the time was apologetic, but she did not seem like she had much experience at all working in a restaurant.  She kept wandering around, as though she did not know what to do.  She needs some training.

The other issue I noticed is that there is a lot of operations “stuff” on tables in the dining room.  One table appeared to be the owner’s makeshift office, covered in a laptop and papers.  Another table was being used as a napkin folding station.  Another table was the storage space for artwork waiting to be hung up.  This clutter conveys to me that they don’t have their act together, and are not yet guest focused.

I hate to see a family restaurant fail, and these revolving-door storefronts seem to bring with them gloom and doom.  I don’t point out these shortfalls to be punitive, or to encourage other guests to stay away.  I point them out with the hope that the restaurant gets their act together, fixes the problem, and thrives.
Curry On Murray on Urbanspoon

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3 Responses to “Curry on Murray”

  1. Hope Anne Nathan July 25, 2012 at 10:27 am #

    I loved Rolladin. It was a Kosher bakery that used to be across the street, next to Milky Way. Then it moved into the storefront of doom and now it’s gone forever. 😥

  2. Curry on Murray July 29, 2012 at 6:58 pm #

    @Beezuskiddo; Thank you for your useful review. We accept your comment and suggestion. We would love to hear any sound from our guests and keep improving our restaurant. I wish you will give us another chance to serve you. Thank you so much.

    • BeezusKiddo July 31, 2012 at 11:21 am #

      Thank you for taking my feedback in a constructive way (which is how it’s intended). We will definitely make a trip back, and hope that over the next few months you get your footing and succeed! Thanks!!

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